The FrontRange ITSM product line was developed with ITIL and other industry best practices at the forefront of the design.  Thousands of organizations have adopted ITIL in their process development. ITIL alignment in your FrontRange ITSM deployment gives you access to a wealth of best practices information developed across thousands of organizations, and a means to act on what you learn.

Best practices, including ITIL, SOX and COBIT, work to align IT with strategic business goals, improve efficiency of service delivery, sustain revenue growth, improve corporate information systems, and improve customer loyalty.

The goal of ITIL is to promote optimal service provision to the customer - at justifiable costs.  In a nutshell, ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Many ITIL-focused companies are requesting guidance on the ITIL value proposition and how to translate the framework to practical IT service value.  Visit the FrontRange ITIL and IT Best Practices whitepaper library to gain some strategic and practical insight on the ITIL value proposition for your IT organization.